Marlin Software
 
 Customer Relationship Management  
  Customer Relationship Management (CRM) concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization and fundamental to the success of any business.
 
 

    Features include

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Record telephone, email, mobile, job title, department etc. per contact

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Contact activities with call back reminders

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Comprehensive filters on customers, contacts and activities

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Customer diary management for each user

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Document management and storage

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Letter writing with contact mail merge

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Provides complete front office support to sales, marketing and similar services

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Communicate with customers without inclusion of any sales or service representatives